Frequently Asked Questions
What is your delivery area?
Delivery is available throughout Minnesota, Wisconsin, or Iowa. The Big Blast offers Free Delivery and Setup to most locations in central and sourthern Minnesota. Additional mileage fees may be added to rentals outside of central and southern Minnesota. Please call 1-866-468-1150 for complete details.
Is delivery free?
Yes - for most of central and southern Minnesota.
Is setup free?
Yes. Our friendly, trained, and experienced professional staff at The Big Blast will be there to take the worry out of your event or party. From delivery, to setup, and take down, our trained professionals will make sure your event is worry and hassle free. We will make sure everything is set up safely, operating correctly, and answer any questions before your event begins.
Can we pick up the inflatables from your office and set the units up ourselves?
We’re sorry. The Big Blast does not allow our equipment to be picked up. Safety is a motto we believe in and we know that it is best that our trained professionals assist throughout the process.
Are inflatables safe?
Yes, they are. The Big Blast has the safest equipment designed and constructed on the market. Please follow all of the instructions from our professional staff and adhere to all of the safe operating instructions. Adult supervision is required.
Can we keep the inflatables overnight?
Yes. But the inflatable(s) must be in a safe and secure environment away from people and adverse weather conditions. This must also be arranged in advance with The Big Blast. For insurance and liability reasons you will want to keep the inflatable deflated overnight (if outside and unattended). You are completely responsible for the unit and its accessories until we come to pick the unit(s) up.
What is your policy on rain, strong winds, or other inclement weather?
The Big Blast will not setup equipment in rain, snow, high winds, or muddy ground - - or if the temperature is below 50 degrees. With this in mind, it is strongly recommended that an alternative indoor location be reserved in case of inclement weather conditions. Once the equipment has been setup and the weather gets bad, the full amount of the rental is non-refundable. Unfortunately, this applies even if the event is shortened.
What if I need to cancel?
Once an inflatable rental is reserved, you can post-pone or re-schedule your rental and your down payment / deposit will be credited towards the new date.
Do you offer discounts?
YES. Please call toll free 1-866-468-1150 for details.
Do you require a deposit to reserve an inflatable?
Yes, we require a 30% deposit to reserve the equipment. This deposit is non refundable if you cancel. However, the deposit may be applied to another rental date.
What types of surface is necessary to set up an inflatable.
It is important to have a level, uniform surface. Grass, Concrete, Blacktop, gymnasium floor, or Carpet work fine. No Dirt, Rock, Gravel, or Sand setups are allowed.
What is need for electricity and power?
Each inflatable needs at least a 20 amp 120 volt circuit for power / blowers. Some of the larger inflatables require 2- 20 amp blowers.
How long does it take to setup and take down an inflatable?
Generally, the setup and take down takes about 15 to 25 minutes depending on the location, layout, and size of the inflatable.
Can you provide additional insurance?
If you want to be listed as an “additional insured”, the cost is $50.
How many children can bounce at one time?
It all depends on the individual piece of equipment and ages / size of the children. General rule of thumb it to make sure each child has enough room to bounce with their arms extended without touching any other children.
Can we set up an inflatable indoors?
Yes, most of our inflatables can be set up inside as long as the room is large (and especially tall) enough to accommodate the inflatable – gymnasiums work the best. There are also some special considerations about stairways and doorways. Bottom line –make sure all potential details are discussed in advance.
Can you set an inflatable up in my driveway?
Yes, provided the driveway is large enough, flat enough, and not gravel or sand or other loose surface.
Can you provide an operator for our our inflatables?
Yes, we can provide staffing for all the inflatables at your party or event. Staffing is $25.00 per hour per attendant with a 4 hour minimum.
What happens if we spill something in or on the units??
It is advisable that you provide trash cans near the inflatables and keep all food and liquids away from the equipment. If an accident does happen, please clean up the mess promptly. Please treat the equipment as if were your own.
What happens if we damage the unit?
Customer is held liable for any and all damages to equipment other than normal wear and tear.
Can we Tape signs or anything else on the inflatable?
No tape is allowed on the equipment
What types of events work well with The Big Blast Inflatables?
The Big Blast is great for Anniversaries, Birthdays, Block Parties, Boy/Girl Scouts, Camps, Carnivals, Charity Events, Corporate Events, Customer Appreciation, Daycares, 4-H, Fairs, Family Get Together, Festivals, Fundraisers, Graduations, Grand Openings, Homecoming, Holidays, Large Events, Lock Ins, Outdoor Concerts, Picnics, Proms, Religious Events, Reunions, School Events, Team Building, Weddings, Youth Clinics, and many other events. If you’re not sure if inflatables will work at your event or party, call us. We would be happy to help you with your event planning. Remember, great fun is just a phone call away! Toll free 1-866-468-1150.
How do I make a reservation?
Simply use the form on our Reserve Now page. You can contact us via email at greg@bigblastinflatables.com or simply call us toll free at 1-866-468-1150. We look forward to help make your party or event an unforgettable one!
Who is responsible for the equipment operation?
The Lessee shall be in charge of operating the unit(s) rented from Marlis, Inc. dba: The Big Blast Inflatables (Lessor) and is fully responsible for the operation of the unit(s) after receiving it from Lessor, unless the rented item is being staffed by The Big Blast. The Big Blast has operators available for an additional fee that must be arranged with The Big Blast at the time of making the reservation. Electricity is the responsibility of the lessee unless other arrangements have been made with The Big Blast by also renting a generator.
Do we need to sign a liability release form?
Yes. Lessor is NOT responsible for injuries occurring to lessee or to any persons using the leased property, and the lessee further agrees to hold Marlis, Inc. dba: The Big Blast Inflatables harmless against any injury and claims to property damage. By accepting these terms you indicate agreement with all the provisions in this lease and acknowledge that you will read, review and follow the general rules posted on the rented equipment for safe operation.
